Terms & Conditions

1. Introduction and Acceptance

Welcome to The Medici Family LLC (“The Medici Family,” “Medici,” “Company,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of our website, digital books, educational products, online courses, coaching services, subscriptions, and community activities (collectively, the “Services”).

By purchasing a product, enrolling in a program, or using our Services, you agree to these Terms when a legally enforceable agreement has been formed.

Please review these Terms before making a purchase.

Additional terms may apply to specific products or services. Any material product-specific terms will be disclosed before purchase.

2. Customer Eligibility

Our paid Services are intended for adults aged 18 and older.

By purchasing a product or service, you represent that you are at least 18 years old and legally capable of entering into a binding agreement.

We reserve the right to refuse or restrict transactions that violate applicable laws or these Terms.

3. Products and Services

The Medici Family offers digital educational and personal-development products and services, including:

• Digital books and educational publications
• Online courses and learning materials
• Coaching and personal-development services
• Digital worksheets, guides, and other educational resources
• Subscription-based educational services, where offered

Products and services are provided according to the descriptions and terms presented at the time of purchase.

Purchasing one product does not automatically grant access to other products unless expressly included in the offer.

We may update or discontinue products, subject to existing customer commitments and applicable law.

4. Pricing and Payment Processing

All applicable prices, taxes, and mandatory charges will be disclosed before purchase.

Payments are processed through PayPal.

Customers complete checkout using PayPal purchase links. The Medici Family website does not directly collect or store complete payment card information.

Depending on the product, customers may be offered:

• One-time payments
• Recurring subscriptions
• PayPal installment or financing options, where available Customers are responsible for reviewing and accepting the applicable payment terms before completing a transaction.

Promotional or introductory pricing may be offered for selected products.

Any eligibility requirements, promotional limitations, or subsequent price changes will be disclosed in the applicable offer.

5. Digital Delivery and Access

All products sold through our website are digital.

Customers are intended to receive immediate access following successful payment and any necessary payment verification.

Digital products may be delivered through download links, email, or an authorized digital delivery platform.

If a customer experiences difficulty accessing a purchased product, they may contact help@medicifamily.live.

5.1 One-Time Purchases

One-time purchases provide ongoing access to the purchased digital product while the applicable product or delivery platform remains supported.

This does not constitute a guarantee of perpetual website hosting, indefinite platform availability, or uninterrupted access.

Any product-specific access limitations will be disclosed before purchase.

5.2 Subscription Products

Subscription-based content remains accessible through the customer’s paid subscription period, subject to the terms disclosed at enrollment.

When a subscription ends, access to subscription-only content may be discontinued.

5.3 Refunds and Access

When a refund is issued, access to the refunded digital product or service may be revoked.

Customers are not authorized to continue using refunded materials in violation of applicable intellectual property rights or licensing terms.

6. Thirty-Day Money-Back Guarantee

The Medici Family offers a 30-day money-back guarantee for eligible digital purchases.

Customers may request a refund for any reason within 30 calendar days of the original purchase date.

No explanation or justification is required.

Refund requests must be submitted to:

help@medicifamily.live Requests should include sufficient information to identify the transaction.

6.1 Digital Products and Courses

Eligible digital books, educational materials, and courses may be refunded within 30 calendar days of the original purchase, even if the customer has accessed or completed the material.

Once a refund is issued, access to the refunded product may be revoked.

6.2 Coaching Services

Coaching purchases are subject to the 30-day guarantee, with separate treatment for services already delivered.

[TO BE CONFIRMED: Whether completed coaching sessions are refundable, partially refundable, or excluded from the guarantee.]

Any applicable limitations will be disclosed before purchase and will not override mandatory legal rights.

6.3 Subscriptions

Eligible initial subscription purchases are covered by the 30-day guarantee.

[TO BE CONFIRMED: Whether subscription renewals receive a new 30-day refund period or whether the guarantee applies only to the initial subscription payment.]

6.4 Installment Purchases

Refunds involving PayPal installment or financing arrangements will be administered in accordance with the applicable payment agreement and PayPal’s procedures.

The treatment of installment payments already made will depend on the applicable refund and financing terms.

6.5 Refund Processing

Approved refunds will generally be issued through the original payment method when supported.

Processing times may vary depending on PayPal and the customer’s financial institution.

Nothing in this policy limits refund rights that cannot legally be waived.

7. Subscriptions and Automatic Renewal

Certain Services may be offered through recurring subscriptions.

Before enrollment, customers will be informed of the subscription price, billing frequency, renewal terms, and cancellation procedures.

Recurring charges will require the authorization and consent applicable law requires.

7.1 Cancellation

Customers may cancel their subscriptions at any time.

Cancellation prevents future recurring charges in accordance with the disclosed billing arrangement.

Customers will retain access to subscription content through the end of the current paid billing period.

Cancellation does not automatically generate a refund for payments already collected. Refund eligibility is determined by Section 6 and applicable law.

7.2 Subscription Price Changes

We may change subscription pricing with appropriate advance notice and any consent required by applicable law.

Customers will have the opportunity to cancel future recurring charges through the applicable cancellation process.

[TO BE CONFIRMED: Subscription billing frequency, exact cancellation method, and whether subscription management occurs through PayPal or another platform.]

8. Installment Payment Plans

Where available, installment purchases will be offered through PayPal’s supported financing or installment services.

The applicable payment provider will disclose the total amount financed, payment schedule, eligibility requirements, and any applicable financing terms.

The Medici Family does not independently establish a separate customer financing program under these Terms.

Customers remain responsible for complying with the installment agreement they accept.

Refunds and cancellations involving financed purchases will be handled in accordance with applicable law, the payment provider’s agreement, and The Medici Family’s disclosed refund commitments.

9. Coaching Services and Scheduling

Coaching services may involve scheduled sessions, personalized guidance, or other developmental activities.

Specific coaching deliverables and program details will be provided before purchase.

9.1 Rescheduling

Customers may reschedule a coaching session without an additional rescheduling charge by providing at least 24 hours’ notice.

Rescheduling requests should be directed to help@medicifamily.live or through any scheduling method provided for the coaching program.

9.2 Late Cancellations and Missed Appointments

A cancellation made less than 24 hours before a scheduled session, or failure to attend a scheduled appointment, may result in the session being treated as completed.

Reasonable exceptions may be made for emergencies, technical problems, or other circumstances at our discretion and subject to applicable law.

9.3 Coaching Outcomes

Coaching is intended to support personal and professional development.

We do not guarantee specific financial results, business revenue, employment outcomes, or personal achievements.

Customers remain responsible for their own decisions and actions.

10. Intellectual Property

The Medici Family retains ownership of its original educational content, publications, course materials, recordings, trademarks, branding, and other proprietary materials, except where otherwise stated.

Purchasing a product grants the customer a limited, nonexclusive, nontransferable license to use the purchased materials for personal educational purposes.

Customers may apply the knowledge, methods, and principles learned through our products to their personal lives, careers, and businesses.

However, customers may not, without appropriate authorization:

• Resell or redistribute protected Medici materials
• Reproduce purchased courses for commercial distribution
• Upload copyrighted materials to public file-sharing services
• Share paid access credentials with unauthorized individuals
• Republish substantial protected content as their own
• Use The Medici Family’s trademarks or branding in a misleading manner

Nothing in these Terms restricts lawful uses permitted by applicable intellectual property law.

11. Voluntary Community Participation

The Medici Family may invite customers to participate in an optional Telegram community after completing a course.

Community participation is voluntary and is not required to purchase or complete an educational product.

Customers participate through their own Telegram accounts and are subject to Telegram’s applicable terms and privacy practices.

11.1 Community Conduct

Participants agree not to engage in:

• Harassment, threats, or discriminatory abuse
• Fraud or misleading business representations
• Spam or unauthorized promotional solicitation
• Impersonation
• Unauthorized collection or disclosure of another member’s personal information
• Distribution of malicious software
• Unlawful activities
• Intellectual property infringement
• Conduct that materially disrupts community operations

11.2 Business Promotion

Members may discuss their businesses and professional interests where permitted by the applicable community guidelines.

Promotional activities must not involve spam, fraud, or misleading representations.

The Medici Family may establish reasonable promotional guidelines to maintain a constructive community environment.

11.3 Moderation and Removal

The Medici Family may moderate discussions, remove prohibited content, restrict participation, or remove members who violate these Terms.

When appropriate, we may provide notice or an opportunity to address a violation.

Immediate action may be taken when reasonably necessary to address fraud, harassment, security threats, or other serious misconduct.

11.4 Member Content

Members retain ownership of their original content.

Posting content in a Telegram community does not transfer ownership of that content to The Medici Family.

Members are responsible for ensuring that content they share does not violate applicable laws or the rights of others.

12. Privacy and Third-Party Services

Our collection and handling of personal information are described in The Medici Family LLC Privacy Policy.

Our Services may rely on third-party platforms, including PayPal and Telegram.

Third-party services operate under their own applicable terms, policies, and practices.

The Medici Family is responsible for its own legal obligations but does not control the independent operations of third-party platforms.

13. Educational and Professional Disclaimers

Our educational products and coaching services are intended for informational and developmental purposes.

We do not guarantee particular results from participation in our programs.

Results may vary depending on individual circumstances, experience, effort, resources, and external conditions.

Unless expressly provided under a separate qualified professional engagement, our educational materials do not constitute individualized legal, tax, investment, medical, or other regulated professional advice.

Customers should consult appropriately qualified professionals when making decisions requiring specialized advice.

14. Service Availability

We strive to provide reliable access to our Services.

However, temporary interruptions may occur due to maintenance, technical failures, security incidents, or circumstances outside our reasonable control.

We may update educational materials, improve platform functionality, or modify delivery methods.

If a material service interruption prevents us from fulfilling a purchased obligation, we will provide an appropriate remedy consistent with the purchase agreement and applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, The Medici Family disclaims warranties not expressly provided in the applicable purchase agreement.

To the maximum extent permitted by law, The Medici Family will not be liable for indirect, incidental, special, or consequential damages arising from use of its Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

[LEGAL REVIEW REQUIRED: Determine whether a monetary liability cap should be included and what exceptions are necessary.]

16. Dispute Resolution

We encourage customers to contact us before initiating formal legal proceedings.

16.1 Customer Support

Customers should first submit disputes or concerns to:

help@medicifamily.live The parties will attempt to resolve disputes through good-faith communication.

16.2 Voluntary Mediation

If a dispute cannot be resolved through customer support, the parties may voluntarily agree to mediation.

Mediation will be conducted by a mutually acceptable mediator under procedures agreed upon by the parties.

Neither party is required to participate in mediation unless they separately agree to do so.

16.3 Court Proceedings

If a dispute remains unresolved, either party may pursue available legal remedies through a court with appropriate jurisdiction.

These Terms do not require binding arbitration or waive the right to bring an otherwise permissible court proceeding.

Nothing in this section limits nonwaivable consumer rights.

17. Governing Law

These Terms are governed by applicable Texas law, except where mandatory consumer protections or other applicable laws require otherwise.

Any legal proceedings will be brought before a court with proper jurisdiction and venue under applicable law.

18. Suspension and Termination

Customers may discontinue use of our Services at any time.

Subscription cancellations and refunds are governed by the applicable sections of these Terms.

We may suspend or terminate access when reasonably necessary to address material violations, fraud, unlawful conduct, or security threats.

Any refund or other remedy following suspension or termination will be determined by the applicable purchase agreement and law.

Termination does not eliminate payment obligations or other rights and responsibilities that lawfully accrued before termination.

19. Changes to These Terms

We may update these Terms to reflect changes in our products, operations, or legal obligations.

Updated Terms will be posted on our website with a revised effective date.

Where required, we will provide additional notice or obtain consent before material changes become binding.

Changes will not retroactively eliminate established customer rights unless legally permitted and properly agreed.

20. Contact Information

For questions concerning these Terms, purchases, refunds, coaching, or customer support, contact:

The Medici Family LLC
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