The Medici Family LLC (“we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, purchase products or services, subscribe to our publications, participate in our educational programs or community activities, or communicate with us.
Our business operates from the United States and primarily serves U.S. customers.
International visitors may access our website. Whether purchases are available to customers in particular countries depends on our applicable offerings and checkout arrangements.
1. Information We Collect
We may collect the following categories of information:
- Contact information: Names, email addresses, telephone numbers, business names, and information submitted through contact forms.
- Transaction information: Products purchased, subscription details, transaction dates, payment amounts, transaction identifiers, and payment status.
- Customer submissions: Advertising materials, course responses, feedback, inquiries, and other information voluntarily provided.
- Technical information: IP addresses, browser information, device characteristics, website activity, cookies, and advertising identifiers when the relevant technologies are active.
- Marketing preferences: Newsletter subscriptions, promotional preferences, and applicable consent or opt-out records.
- Community participation information: Information voluntarily provided when requesting access to community activities or interacting with our community services.
We do not currently require customers to create website accounts or maintain public member profiles.
Business advertising content submitted or approved for publication may be displayed publicly as part of a purchased advertising service.
Customers should avoid submitting unnecessary sensitive personal information through contact forms, course materials, or other general-purpose communications.
2. How We Use Information
We use personal information to:
- Process purchases, subscriptions, and other payments.
- Deliver digital products, courses, coaching services, publications, and educational materials.
- Communicate with customers about purchases, inquiries, and service updates.
- Provide customer support and resolve disputes.
- Manage newsletter subscriptions and marketing communications.
- Conduct permitted marketing, advertising, and audience analytics.
- Improve website functionality and customer experience.
- Develop educational content and business materials.
- Facilitate voluntary community participation.
- Support organizational operations and future partnerships where legally permitted.
- Maintain financial records and comply with applicable laws.
- Protect our Services against fraud, misuse, and security threats.
We may use information for additional purposes when appropriately disclosed and permitted by applicable law, including obtaining consent when required.
3. Payment Processing
Payments are processed through PayPal.
Customers complete their purchases using PayPal purchase links that direct them to PayPal’s payment environment.
Credit and debit card information is entered through PayPal rather than through The Medici Family website.
We do not collect or store complete payment card numbers, card expiration dates, or card security codes on our website.
PayPal may provide transaction information needed for accounting, customer service, fulfillment, refunds, and recordkeeping.
Payment information processed by PayPal is subject to PayPal’s applicable privacy policies and agreements.
If we introduce additional payment processors, we will update relevant disclosures as necessary.
4. Cookies, Analytics, and Advertising
Our website may use cookies and similar technologies necessary for website functionality, security, and the operation of certain services.
We also intend to use Google Analytics and Meta Pixel to understand website activity, evaluate marketing performance, and measure advertising effectiveness.
These advertising and analytics integrations are planned and are not currently active.
Once implemented, these technologies may collect information about website visits, interactions, devices, referral sources, and advertising engagement.
Certain disclosures to advertising providers may qualify as the sale or sharing of personal information or targeted advertising under applicable privacy laws.
Before activating these technologies, we intend to implement:
- Cookie consent and preference management: Visitors will be able to manage applicable analytics and advertising cookies, including providing prior consent where required by law.
- Your Privacy Choices: A persistent website link will provide access to applicable privacy preferences and targeted advertising opt-out mechanisms.
- Global Privacy Control: We will configure our website to recognize and honor legally applicable browser-based opt-out preference signals.
[IMPLEMENTATION PENDING: These website privacy controls must be installed and tested before being represented as operational.]
Until those controls are available, customers may submit applicable privacy or advertising opt-out requests to help@medicifamily.live.
We will provide additional notices, consent mechanisms, and opt-out options when required by applicable law.
5. Sharing Information With Third Parties
We may disclose relevant categories of personal information to third parties when reasonably necessary for legitimate business operations, including:
Payment processing: PayPal processes customer payments and related transaction information.
Data management: Google Sheets is used to manage customer and subscriber information.
Website infrastructure: Authorized hosting and technical service providers may process information necessary to operate our website. The website was developed using Claude, and our domain is managed through GoDaddy. Our website hosting provider has not yet been confirmed.
Customer communications: We may use third-party communication services to distribute newsletters, service notifications, and promotional messages. The final email delivery platform has not yet been selected.
Community services: Telegram is used for optional community participation, as described in Section 6.
Marketing and analytics: We intend to use Google and Meta services for analytics and advertising. These integrations are not currently active.
Artificial intelligence: We may introduce third-party AI services for content development, administrative workflows, and other business purposes. Providers and customer-data processing arrangements have not yet been determined.
Organizational partners: We may establish future collaborations, including with The Exchange, Trailblazers, or other organizations. No customer-data-sharing partnership arrangements have currently been established.
Legal and business recipients: We may disclose information when required by law or in connection with lawful business transfers or reorganizations.
Future information-sharing arrangements will depend on their purpose, the information involved, and applicable notice, consent, and opt-out requirements.
We do not authorize unrestricted disclosure of customer information to third parties.
We will not provide identifiable customer contact lists to independent advertisers for their own marketing without appropriate authorization or another lawful basis.
6. Voluntary Community Participation
The Medici Family may offer customers opportunities to participate in community discussions and networking activities.
Participation is voluntary.
Customers may be invited to join a Telegram community after completing a course.
Joining the community is not required to purchase or complete an educational product.
Customers use their own Telegram accounts to participate. The Medici Family does not require additional personal information solely for entry into the community.
Depending on individual Telegram settings and group configuration, other participants may be able to view:
- Telegram display names
- Usernames
- Profile photographs
- Messages and other content voluntarily shared
- Other profile information made visible through Telegram
Information shared within a Telegram group may be accessible to other group participants.
Telegram operates independently and maintains its own privacy policies, terms of service, and data practices.
Customers should review their Telegram privacy settings before participating.
The Medici Family does not currently maintain a separate public member directory or require public customer profiles.
7. Artificial Intelligence
The Medici Family may use artificial intelligence tools to support:
- Development of educational materials
- Advertising and promotional content
- Administrative workflows
- Content organization and preparation
- Business communications
- Other operational activities
The specific AI providers and customer-data processing workflows have not yet been determined.
We do not currently represent that customer personal information is routinely transferred to an AI provider as part of a defined operational workflow.
Before introducing AI workflows that process customer information, we will evaluate the relevant provider arrangements, information categories, retention practices, and applicable privacy requirements.
We will seek to limit unnecessary personal information in AI processing and provide additional notices or obtain consent where required.
8. Marketing Communications
We may send newsletters, promotional messages, service announcements, and customer communications.
Google Sheets will be used to manage customer and subscriber information.
The platform responsible for distributing newsletters and promotional emails has not yet been selected.
When marketing communications are implemented, customers will be provided with an applicable unsubscribe mechanism.
Customers may also request removal from marketing communications by emailing help@medicifamily.live.
We will honor commercial email opt-out requests within 10 business days, as required by applicable federal law.
Opting out of promotional messages does not prevent us from sending necessary transactional communications, including purchase confirmations and important service notices.
Making a purchase does not automatically authorize every form of marketing, tracking, or personal information disclosure.
9. Information Retention and Deletion
We generally retain financial transaction records, invoices, and related accounting documentation for seven years following the applicable transaction or business relationship, unless a different period is legally required.
We generally retain nonfinancial personal information for up to five years from the date the information is received.
Nonfinancial information may include customer contact details, newsletter subscription records, contact-form submissions, course responses, and other information collected for operational purposes.
Information may be deleted earlier following a valid customer request or when it is no longer necessary.
We may retain certain information longer where required or permitted by applicable law, including for legal compliance, fraud prevention, dispute resolution, security, and necessary recordkeeping.
Customers may submit written deletion requests to:
help@medicifamily.live The Medici Family will review requests, verify identity when reasonably necessary, and delete or de-identify eligible information.
Deletion may include removing information from Google Sheets and other systems under our control.
Where relevant information is maintained by independent service providers, we will take appropriate steps within our authority and applicable legal obligations to address the request.
Information held independently by PayPal, Telegram, or other providers may remain subject to their own retention requirements and privacy procedures.
Certain limited records may be retained to document completed privacy requests or prevent further unwanted marketing.
10. Customer Privacy Rights
Depending on applicable law, customers may have rights to:
- Request access to personal information.
- Correct inaccurate personal information.
- Request deletion of personal information.
- Obtain a portable copy of eligible information.
- Opt out of targeted advertising, certain data sales, or other covered processing activities.
- Withdraw consent where applicable.
- Appeal certain decisions involving privacy requests.
Requests may be submitted through:
Email: help@medicifamily.live
Website: https://medicifamily.live The owner and current sole administrator of The Medici Family LLC is responsible for reviewing and coordinating privacy requests.
We may request reasonable information to verify a person’s identity before disclosing, correcting, or deleting records.
Customers are not required to create a website account to exercise applicable privacy rights.
For requests governed by the Texas Data Privacy and Security Act, when applicable, we will respond within 45 days, subject to a legally permitted extension of up to 45 additional days.
Applicable appeals will receive a written response within 60 days.
If an appeal is denied, eligible Texas consumers may submit a complaint through the Texas Attorney General’s consumer privacy complaint process.
We will honor applicable privacy rights under other state or international laws when those laws govern our activities.
Customers will not be unlawfully discriminated against for exercising their privacy rights.
11. Data Security
The Medici Family maintains administrative and technical safeguards appropriate to its current operations.
Customer information is managed through Google Sheets and PayPal.
The company currently has one employee, who serves as the sole administrator of its business accounts.
All business accounts are protected by multifactor authentication.
Our security practices include:
- Restricted administrative access
- Multifactor authentication
- Use of established third-party payment processing
- Limiting access to customer information based on operational needs
- Evaluating service-provider security arrangements
- Reviewing appropriate protections as our technology and operations develop
We will evaluate additional safeguards as our Services, systems, and workforce expand.
No electronic storage or transmission method can guarantee absolute security.
Customers should avoid transmitting unnecessary sensitive information through ordinary website contact forms or unsecured communications.
12. Children’s Privacy and Customer Eligibility
Our website and paid Services are intended for adults aged 18 and older.
Customers must be at least 18 years old to purchase products, enroll in coaching, or subscribe to paid Services.
Our website is not directed toward children under 13.
We do not knowingly solicit personal information directly from children under 13 without authorization required by applicable law.
If we learn that information has been collected from a child in circumstances requiring parental consent, we will take appropriate steps to comply with applicable law, including deletion where required.
Questions concerning children’s privacy may be directed to help@medicifamily.live.
13. International Visitors
The Medici Family operates from the United States and primarily serves U.S. customers.
International visitors may access our website.
The availability of purchases or specific Services outside the United States has not been finalized.
Information collected through our Services may be processed or maintained in the United States or other locations where our authorized service providers operate.
Visitors outside the United States may have additional rights under applicable privacy laws.
Where our activities are subject to international privacy or data transfer requirements, we will comply with applicable obligations.
14. Changes to This Privacy Policy
We may update this Privacy Policy as our operations, service providers, technologies, partnerships, or legal obligations change.
Updates will be posted on our website with a revised effective or last-updated date.
Where required by law, we will provide additional notice or obtain consent before materially changing how personal information is used or disclosed.
We encourage customers to review this Privacy Policy periodically.
15. Contact Information
For questions about this Privacy Policy or requests to access, correct, or delete personal information, contact:
The Medici Family LLC5900 Balcones Dr, Ste 100
Austin, TX 78731-4298
United States
Email: help@medicifamily.live
Website: https://medicifamily.live
The Medici Family LLC
We Are Stronger Together.